Refunds and Cancellations
Mountain Trip recognizes how difficult and disappointing it can be for guests who must cancel trips. Guests must also recognize that, due to the nature of planning trips and contracting guides for specific dates, Mountain Trip also accrues significant expenses in organizing our excursions. We must therefore adhere to a strict refund policy for all guests.
We require 100% payment at the time of booking and at least 72 hours’ notice for cancellations and rescheduling of activities. If you would like to purchase travel insurance to protect a trip in case of last-minute cancellations, you can do so via Travel Guard HERE.
We are happy to work with you to reschedule to a new date, or if you need to cancel entirely, we will provide a full refund with a minimum of 72 hours’ notice. If you cancel inside of 72 hours ahead of a trip departure, or do not show up, you will not be refunded and will have to reschedule by paying full price.
All requests for refunds must be made in writing and received in our Colorado office. No refunds will be provided for cancellations occurring within the last three days prior to the scheduled date of a trip.
Mountain Trip reserves the right to cancel a trip prior to the departure date for any reason. In such an event, all monies collected by Mountain Trip from trip participants shall be promptly refunded. This is the extent of our financial liability.
We, Mountain Trip and our guides, reserve the right to make all weather-related decisions in regards to the cancellation of trips.